How we use cross-functional collaboration and focus on outcomes to maximise the impact of product teams at Onfido
At Onfido, we work in cross-functional, mission-driven and long-lived teams. For almost 1½ years, I was the Product Manager for the Hire team (and product line), whose mission was “Scalable, repeatable and trustworthy verification for high-volume recruitment”.
We also use OKRs (Objectives and Key Results) across the whole company (not just Technology) to create alignment around each team’s mission and goals — both within the team and across the company. As we grow more and more, this last bit is harder to achieve without a simple and effective way to create global visibility on how 200+ people are contributing to Onfido’s core vision.